Held on the Human Rights Day, the training highlighted the link between fundamental rights and access to quality health care. As part of broader efforts under the Integra Initiative, in partnership with the Government, it also introduced digital tools to strengthen data collection, reporting, monitoring, and follow-up, and to improve coordination between communities, local authorities, and public institutions.
"The session addressed issues such as dignity in care, mental health, and emotional intelligence, which are directly linked to the way people experience health services," said Mariete Bartolomeu, a member of the Provincial Human Rights Committee of Kwanza Sul, noting the focus on human-centred aspects of health services.
These efforts also contribute to a broader agenda of public sector transformation: by reinforcing community level oversight and feedback mechanisms, the initiative supports more inclusive, people-centered, modalities of public service delivery–with potential for replication across other sectors. In doing so, it helps foster a a stronger culture of transparency, accountability and responsiveness within public institutions- while building greater trust between service providers and communities .